DRIVE MORE BUSINESS WITH SYMPHOPAY
Take control of payments and customer engagement
A card swiped to the wrong terminal, a mistake in the transaction amount manual input, hours of staff training, daily financial reconciliation with every bank... Had enough? Take payments to the next level, with Symphopay. Integrate acquiring banks, value-added applications and payments into one single POS for efficiency and effectiveness. Sharpen your decision making with real-time transaction intelligence to increase customer spending and enhance shopping experiences.
Clear the clutter, optimize the payment process
Operational efficiency. Centralize management of payment terminals. Add a store or a new bank partner in no time. Use your own business and financial rules to set up automatic transaction routing. Enjoy centralized reconciliation.
Cost efficiency. Integrate multiple banks, multiple payment methods, multi-currency, multiple channels into one payment terminal. Remove human errors by connecting the payment terminal with the cash register.
Turn any bank card into a loyalty card
As a standard functionality, Symphopay integrates transactions, installment loans and both bank and merchant loyalty programs into one single terminal. So you can easily onboard your customers, simplify access to their bank card benefits and thus smoothly integrate your loyalty program with Symphopay.
Installment-ready. Be ready to accept bank, MasterCard or Visa installment programs.
Benefits-ready. Provide your customers access to the benefits they enjoy through their bank loyalty programs (such as AlphaShop, StarBT, etc.).
Wallet-ready. Accept alternative payment methods as ApplePay, Google Wallet, Samsung Pay, etc.
Multi-business payment acceptance for couriers
Allow multiple businesses to accept payments at a single terminal. Each business can have its own routing systems to different banks and/or accounts. Partners and e-commerce affiliates adopting this payment method will enjoy a direct flow of discounting from banks as part of the system, thus gaining even more flexibility and control upon managing the entire process.
Case study
FAN Courier is the first delivery company to make credit card payment available for its clients in multi-banking, multi-merchant system.
BUSINESS INTELLIGENCE
Real-time transaction report
Make informed decisions based on your in-depth grasp of relevant transaction details such as: merchant transaction ID, card type, acquiring bank, transaction amount, transaction type, RRN, issuing bank, transaction details link.
Instant overview of the new vs. returning customers/cards
Identify unknown or potential loyal customers. Understand their shopping behavior and the right insights for future loyalty campaigns.
Payment analysis by store
Visualize store performance by transaction number, volume or time span. Various charts available: evolution, cumulative, percentage evolution.
Centralized reconciliation
Simplify the reconciliation process with multiple banks by downloading or setting up periodic transaction reports.
Analytical services
Manage and improve card processing functions and decrease costs by using Symphopay analytical tools.
REAL-TIME CUSTOMER ENGAGEMENT
Dynamic on-receipt or on-screen marketing
Turn your payment terminal into a customer touch point. Use payments to create real-time customer engagement through personalized real-time marketing campaigns.
Customer incentives
Encourage repeat purchases or visits. Stimulate higher-average order values. Incentivize them on the spot. Surprise and engage them with special buying opportunities, valuable discounts, vouchers or a chance to give their opinion.
Payment receipt messages
Keep communicating with your customers even after they leave the store. Print your messages on receipts: campaign information, personalized messages or even links or QR codes to further engage with them in new media.
Real-time customer interaction
Use the POS terminal to gain instant insights from your customers about their shopping experience in your store. Setup survey campaigns for your relevant buyer profile to get NPS (net promoter score) or other customer input.
CASE STUDIES
How can Symphopay change your business?
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Learn more about how Symphopay can help transform your business and increase customer engagement with each payment.