Case study
FAN Courier is the first delivery company to make credit card payment available for its clients in multi-banking, multi-merchant system.
BUSINESS INTELLIGENCE
Real-time transaction report
Make informed decisions based on your in-depth grasp of relevant transaction details such as: merchant transaction ID, card type, acquiring bank, transaction amount, transaction type, RRN, issuing bank, transaction details link.
Instant overview of the new vs. returning customers/cards
Identify unknown or potential loyal customers. Understand their shopping behavior and the right insights for future loyalty campaigns.
Payment analysis by store
Visualize store performance by transaction number, volume or time span. Various charts available: evolution, cumulative, percentage evolution.
Centralized reconciliation
Simplify the reconciliation process with multiple banks by downloading or setting up periodic transaction reports.
Analytical services
Manage and improve card processing functions and decrease costs by using Symphopay analytical tools.
REAL-TIME CUSTOMER ENGAGEMENT
Dynamic on-receipt or on-screen marketing
Turn your payment terminal into a customer touch point. Use payments to create real-time customer engagement through personalized real-time marketing campaigns.
Customer incentives
Encourage repeat purchases or visits. Stimulate higher-average order values. Incentivize them on the spot. Surprise and engage them with special buying opportunities, valuable discounts, vouchers or a chance to give their opinion.
Payment receipt messages
Keep communicating with your customers even after they leave the store. Print your messages on receipts: campaign information, personalized messages or even links or QR codes to further engage with them in new media.
Real-time customer interaction
Use the POS terminal to gain instant insights from your customers about their shopping experience in your store. Setup survey campaigns for your relevant buyer profile to get NPS (net promoter score) or other customer input.
A sneak peek from our interface
Case studies
How can Symphopay change your business?
eMAG
Symphopay and eMAG integrate payment terminals with free-interest installments bank programs
FAN Courier
FAN Courier is the first delivery company to make credit card payment available for its clients in a multi-banking, multi-merchant system
Symphopay is an ingenious middleware payment solution that helps us to provide our partners with customized experiences and make the difference in the banking market.
Viorel Vasile, Alpha Bank Romania
Get in touch with us
REQUEST A DEMO
Learn more about how Symphopay can help transform your business and increase customer engagement with each payment.